WCN Selfcare

FAQ

Weather Cable Network has included number of new VAS

Do you have cost?
Availability depends on your area and address. For more details, please call 16590.
An Internet Service Provider (ISP) is a company that provides internet access to homes, businesses, and organizations through technologies such as fiber-optic, broadband, DSL, or wireless connections.

Download speed determines how quickly you receive data from the internet, while upload speed affects how fast you send data, such as uploading files or making video calls.

Yes. Fiber internet provides low latency, fast response times, and stable connectivity, making it one of the best options for online gaming.

Yes. A high-speed internet connection can support multiple devices simultaneously, including smartphones, laptops, smart TVs, tablets, and gaming consoles.

Please check the following primary steps: – Check the power connectivity of ROUTER & ONU. It must be functional. – Ensure good WiFi signal range. Test by pinging router gateway (latency < 5-10ms). – Ensure your device (Mobile / Laptop / TV) is in good condition (CPU/RAM loads). Try rebooting all devices & ONU-ROUTER. This may solve issues due to interference, load, overheating, or ROM data. For further assistance, call 16590.

Please check the following primary steps: – Check the power connectivity of ROUTER & ONU. It must be functional. – Ensure good WiFi signal range. Test by pinging router gateway (latency < 5-10ms). – Ensure your device (Mobile / Laptop / TV) is in good condition (CPU/RAM loads). Try rebooting all devices & ONU-ROUTER. This may solve issues due to interference, load, overheating, or ROM data. For further assistance, call 16590.